Q1:How many pieces Hair for one head?
Normally 2packs are enought for a full head, at most 3packs.
You can always use the leftover hair later. If you are using hair over 18" long you might need another pack. If you are getting fusion or micro then you will need to consult your stylist.
Q2. What type of hair care products should I use?
A : Treat this hair just as if it was your own hair.
1, Use good quality shampoo and hair conditioner to care the hair. It's important to keep the hai soft and shiny.
2, You could use gel or spray styling products to keep the hair style.
3, Olive oil will be a good choice to keep the hair healthy.
Q3:Why are my hair extensions getting tangled?
Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.
Q4:How long does it last?
This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.
If you buy 100% virgin hair and take good care of the hair, it can last for over one year.
Q5: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?
A: Different monitor have different displays. The same color number may have a little color difference. You could dye the hair if you need different colour.
Q6: How to tell human hair with synthetic hair?
A: human hair has natural protein . It is easy to tell by burning and smell : human hair will be ash , which will go away after pinching. human hair will smell foul . When burning , the human hair will show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke.
Moreover, human hair may have very few gray hair and split ends. It is normal and not a quality problem.
Q7. payment:
We prefer payment through Escrow.
how to buy through Aliexpress:
Payment is due at time of purchase. To purchase the item use the"Buy Now" button. You will be directed to checkout through alipay.After you complete your purchase for this item,we'll prepare the goods your order and make shipment as soon as possible(within 24 hours).To avoid delays, please make sure to provide us with correct,precise,and detailed shipping Address.(include :name,postal code,telephone number and address used for shipping, user name ) on file with ali-express
Q8. Feedback:
Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5stars is you
are satisfied with our items and services.If you have any problems with our items or services,please fell free to
contact us first before you leave any problems and provide you with the best customer services.
Q9. Return Policy:
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BUy pay
Returm
shipping free
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Seller pay
Returm
shipping free
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Taking
photo
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Changinag/refunding
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How to deal with
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Don't like/fit
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YES
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Return is accepted within 24hours after the buyerreceiving the item
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Change
type/color
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YES
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Return is accepted within 24hours after the buyer
receiving the item
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Ship wrong
type/color
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YES
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YES
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Return is accepted within 24hours after the buyerreceiving the item
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Quality
problem
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YES
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YES
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Return is accepted within 24hours after the buyerreceiving the item
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Damaged by
buyer
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NO
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NO
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NO
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NO
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Don't accept
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Q10. Refund Policy:
We do accept refund if the item (s) is not as described.The refund will be rendered once the item(s) has been sent back in original condition.
Q11.General care :
# washing instructions :
1.Fill a basin with cool or lukewarm water
2.Add a dash of mild shampoo and swish gently
3.Shake out do not brush when wet and drip dry.
4.Rinse thoroughly in cold water.
5.Brush into desired style after hair is completely dry.
6.Curls will snap back into position when hair is completely dry.